A comprehensive guide for patients and families starting their home health journey, covering services, scheduling, and what to prepare.

Starting home health care can feel overwhelming, but at Tricare Home Health Services, we make the transition as smooth and stress-free as possible. From the moment your physician refers you to our team, we begin coordinating every detail of your care plan — so you can focus on what matters most: your recovery. Our intake team moves quickly to verify insurance, gather the necessary documentation, and schedule your first visit, typically within 24 to 48 hours of referral.
On your first visit, one of our licensed nurses or therapists will come to your home to conduct a thorough assessment of your health needs, living environment, and personal goals. This evaluation shapes your individualized care plan, which is developed in close coordination with your physician. At Tricare, every care plan is unique — there’s no one-size-fits-all approach. Whether you need skilled nursing, physical therapy, occupational therapy, speech therapy, or a combination of services, your plan will reflect exactly what you need to recover safely and maintain your independence.
You can expect regular, scheduled visits from our certified healthcare professionals, along with consistent communication between your care team and your doctor. Our staff will monitor your vital signs, manage medications, assist with therapeutic exercises, and document your progress at every step. Family members are always welcome to be involved — in fact, we encourage it. We’ll take time to educate both you and your loved ones so everyone feels informed and confident throughout the care journey.
To prepare for your first visit, gather a list of your current medications, have your insurance card and physician’s information on hand, and make sure there’s a comfortable, well-lit space where care can be provided. If you have any questions before your first appointment, our team at 210-342-7777 is always available to help.